Peabody's Home Energy Advice Team is closing down and the staff are being made redundant, but a very helpful member of the team has forwarded this advice for residents to use:  



Draught proofing of single glazed windows

-Use secondary film glazing for example:

-Use draught proof strips


Energy & Water efficiency advice

Good website for general energy and water efficiency advice + basic info on renewables


Also Peabody site:


Heating benefits or hardship schemes


These include: 

-          Cold Weather Payment (state benefit)

-          Winter Fuel Allowance (state benefit)


For a full run down of housing and heating benefits available via the government, see here:


-          Warm Homes Discount (charitable hardship scheme)


Priority Services Register

A scheme which offers extra free services to people who are of pensionable age, are registered disabled, have a hearing or visual impairment, or have long term ill-health.  It is run by energy suppliers. If you sign up to your energy supplier’s Priority Services Register (PSR), you can get free extra help and support


You can sign up if you’re:


Help you can get:

If you’re on the PSR, you could get:


How to sign up to PSR:

Contact your supplier to see if you’re eligible to sign up to the PSR. If you have different suppliers for gas and electricity, you’ll need to call them both. You’ll need to register again if you change your energy supplier.



Switching providers 

We recommend you use an OFGEM recommended energy comparison site, a list of the fair and impartial comparison sites can be found here: .

Some of the recommended energy comparison sites are listed here:


Energy Helpline (0800 074 0745)

Energylinx (0800 849 7077)

Money Supermarket (01244 976301)

My Utility (0203 468 0461)

Quotezone -

Simply (0800 011 1395)

Switch Gas and (03333 700 600)

The Energy Shop - (01259 220 270)

Unravel It (033 3344 0031)

uSwitch (0800 6888 557)



To ensure an accurate quotation, you will need:

·         Name of their current tariff

·         Payment method

·         Total energy consumption over the last year (check annual statement)

·         Property postcode


This is a currently well priced gas and electricity cost per kWh:


Cheap gas price= 3p kWh

Cheap electricity price= 11p kWh


If you have communal heating then you cannot change your gas supplier.


Warm Home Discount (charitable hardship scheme)   (See also Winter Fuel Allowance and Cold Weather Payment)


For winter 2017 to 2018you can get £140 off your electricity bill through the Warm Home Discount Scheme. It’s a one-off discount applied directly to your bill between October and April.


The discount won’t affect and is separate to your Cold Weather Payment or Winter Fuel Payment.


Warm Home Discount eligibility:


·         Your electricity supplier was part of the scheme

·         Your name (or your partner’s) was on the bill

·         You were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)


Pre-Pay meters

You can also qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.  Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Participating suppliers

If you don’t qualify

For those who

·         Don’t get the Guarantee Credit element of Pension Credit

·         Are on a low income

·         Get certain means-tested benefits


They may be able to apply directly to their electricity supplier for help


Water saving freebies (Thames Water customers)

Free water saving measures from Thames Water which they send in the post to you:

Water tariffs (Thames Water customers)

Cheaper water tariffs available and other help for those struggling to pay water bills.  Watersure / Essentials tariffs


Low income, on a water meter or not and meet certain criteria:


Household customers, on a water meter and meet certain criteria:


Struggling to pay a water bill and meet certain criteria:



Thanks Nadira and good luck!